Deleting your account

Before you delete

If you want a copy of what you did here, download your data first: after the thirty days below there is nothing to download.

Deleting your account

1. Open Settings › Account.
2. Under Delete account, press Delete account. Enter your password, type your username as shown, and press Delete my account. The button stays off until both are filled. If the password is wrong, the dialog says Your current password is incorrect.
3. An account made with Google has no password: the dialog says so and the button reads Email me the link. Open the link we send (it works once, for one hour) and press Delete my account on the page it opens. Nothing is deleted until you do.
4. Your profile, posts, reviews and comments are hidden at once, you are signed out on every device, and you land on the home page.
5. We email you the date your account will be deleted (the day you deleted it plus 30 days) with a Keep my account button.

The thirty days

Thirty days later the account is permanently deleted. That removes the rows tied to it and every file of yours: photos, data exports, the manuscripts of your campaigns and of any delivery link, book samples and free stories, and a verification document that was still waiting. It also removes the log of the emails we sent to the address on the account, your waiting-list request if you made one, and the name on your own billing account. This cannot be undone from the product.

Changed your mind? Until the deletion date, open the email we sent and press Keep my account. The link works once, and your account comes back as it was. If this was not you who deleted it, press the button and then change your password. Logging in during these days shows the usual Email or password is incorrect: use the link in the email, not the login page.

If you cannot find the email, our team can restore the account within the thirty days if you write to us from the address on the account (contact support as a visitor, with that address). After thirty days nothing can. If our own team closed the account, the link cannot reopen it: write to support.

When the thirty days end we send one last email, Your Booklabria account was deleted, with no link.

What stays

• A one-line record that an account was deleted: a hash of the address, the account's old id and type, the dates, and counts of what was removed. No name and no address.
• The moderation trail, with its link to your account removed.
• Financial history, kept without a link to your account.
• A Reading Circle you founded passes to its longest-standing moderator, or else its longest-standing member; one with nobody else in it goes with the account.

Authors

Your early-copy campaigns, manuscripts, sample chapters, analytics and store links leave with you, and so do your pen names, the covers you uploaded and everything you posted. Your books stay under your pen name as a record for the readers who have them (they keep what they shelved, reviewed or finished), with a note that the author has left; unpublished drafts stay as records too, and a plain fingerprint of each book's file and cover stays with the record (Privacy policy). There is no author page, no early copy and no place on the charts for them any more. A reader who downloaded a copy keeps the file they downloaded; a copy that was only read on Booklabria can no longer be opened.