An e-mail I expected did not arrive

For readers and authorsUpdated Sep 20, 20261 min read

During the beta e-mail may be off for the deployment; when it is on, check the digest rhythm and spam; reset links expire in an hour.

The short answer

Digest: e-mail is a daily or weekly digest, not one message per event; check the rhythm under Settings › Notifications, and your spam folder once.
Reset link: it expires an hour after it was sent and works once; ask for another from Forgot your password?, and see The reset e-mail did not arrive for the rest.
The beta: e-mail may be switched off for the deployment entirely. When it is, the product says so where it matters (the reset request page says it above the form; the reset-link control tells support it cannot send), and everything still reaches you in-app under the bell.

Notifications: in-app, e-mail, push and the digest: Four categories (Social, Books, Early copies, Account), three channels (in-app, e-mail, push), an e-mail digest that is off, daily or weekly, per-author alerts for the people you follow, and a timezone. Nothing is ever sent one e-mail per like.
The reset e-mail did not arrive: Check the spam folder and the address you typed; a link expires an hour after it was sent; when e-mail is off for a beta deployment the request is recorded and the team sends the link by hand.
I forgot my password: Ask for a reset link from the login page (Forgot password?) with the e-mail address on your account; the link works once, expires in an hour, and using it signs out every other device.

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